Privacy Policy for SkinsMonkey,
we value and respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or communicate with us. By using our website, you consent to the collection and processing of your information in accordance with this policy. We are committed to ensuring that your data is handled responsibly and transparently.
1. Information We Collect
We may collect the following types of personal and technical information:
Personal Identifiable Information (PII) – When you book an appointment, subscribe to updates, or contact us, we may collect your name, email address, phone number, and any additional details you provide.
Payment and Transaction Data – If you make a payment through our website, we may collect transaction details, including billing address and payment information. However, we do not store full credit or debit card details as payment processing is handled by secure third-party providers.
Technical and Device Information – Our website may collect non-personal information such as your IP address, browser type, operating system, device type, and website interaction history to improve user experience and security.
Cookies and Tracking Technologies – We use cookies, web beacons, and analytics tools to enhance website functionality, personalize content, and analyze site traffic. More details on cookies can be found in our Cookie Policy.
2. How We Use Your Information
We process your data for the following purposes:
To schedule, manage, and confirm appointments.
To provide customer support and respond to inquiries.
To improve our website, services, and customer experience.
To send marketing emails, promotions, and updates (only if you have opted in).
To comply with legal obligations, security measures, and fraud prevention.
To monitor and analyze website performance and usage trends.
3. Legal Basis for Processing
Under applicable data protection laws, we rely on the following legal bases to process your personal information:
Contractual necessity – To provide you with our services, such as booking and completing a haircut appointment.
Legitimate interests – For business improvements, analytics, fraud prevention, and marketing where applicable.
Consent – When you voluntarily subscribe to newsletters, participate in promotions, or accept cookies.
Legal compliance – To fulfill legal and regulatory requirements.
4. Data Protection and Security Measures
We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or disclosure. Measures include:
Secure servers and encrypted data storage.
Firewalls and security software to prevent cyber threats.
Restricted access to personal data, limited to authorized personnel only.
Regular security audits and compliance checks.
Despite our best efforts, no data transmission over the internet is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share it with trusted third parties in the following cases:
Service Providers – We may share your information with third-party providers that assist in processing payments, managing appointments, analytics, email communication, and website hosting.
Legal and Regulatory Compliance – If required by law, we may disclose your information to regulatory authorities, law enforcement, or government agencies.
Business Transfers – In the event of a merger, sale, or acquisition, your data may be transferred to a new entity under the same privacy guidelines.
6. Third-Party Links and Services
Our website may contain links to third-party websites, including social media platforms, booking services, and external resources. This Privacy Policy does not apply to third-party sites, and we encourage you to review their policies before sharing any personal information.
7. Your Rights and Choices
Under data protection laws, you have the following rights regarding your personal data:
Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Correct any inaccuracies in your data.
Right to Erasure – Request deletion of your personal data, subject to legal obligations.
Right to Object – Opt out of marketing communications or certain processing activities.
Right to Restrict Processing – Limit the use of your personal data in specific circumstances.
Right to Data Portability – Receive a structured, commonly used format of your data to transfer to another provider.
To exercise your rights, contact us using the details provided below.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. The retention period depends on the type of data and applicable legal requirements. When no longer needed, data is securely deleted or anonymized.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, business operations, or security measures. We encourage you to review this page regularly to stay informed. Continued use of our website constitutes acceptance of any revisions.
10. Contact Information
If you have any questions, concerns, or requests regarding your personal data, please contact us:
📍 Address: SkinsMonkey, 59 Beverly Rd, Manchester M14 6TH, United Kingdom
📞 Phone:+44 161 224 6969
✉️ Email:info@skinsmonkey.com
This Privacy Policy is effective as of the date stated above and will be reviewed periodically to ensure compliance with data protection laws.